Facil Tech Support
Contact Facil Tech Support
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Tech Support Agreements
Facil support is available by an annual support agreement. One year of support for a multi user Facil or Facil Centro license is only $250. For a single user license, support is just $150 per year.
Tech Support includes:
Reinstating An Expired Support Agreement
When an expired support agreement is renewed, you'll receive both the next year of support and an update to the most current version of Facil. Only the current version of Facil is supported and every organization being supported has that current version as part of their support.
Because the annual support fee includes program updates, if a new version of Facil has been released since your previous Support Agreement expired an additional Update Fee will be charged. The Update Fee is $150 for each version released since your last Support period.
A "version" is a major revision to the program and is indicated by the version number seen on your Main Menu. Here is a list of the Facil versions and their initial release dates.
Remote Connection Software
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